AA2058 Dallas Fort 
			Worth (DFW) - San Juan (SJU), a.k.a. The Cornflakes Special
			
Boarding started at 0900 at Gate D27, and I was second to take the walk down the ramp, following an enjoyable early-morning visit to the nearby Admiral's Club. I was in 5A, at the rear of the full Business Class cabin - no surprise there, as lots of upgrade requests had been showing at the gate. A choice of orange juice or water was offered once the flow of boarding passengers had reduced to the last few stragglers, and this was followed minutes later by tea or coffee. It was at this point that the Captain came on the blower with some bad news : the aircraft had a small hydraulic leak and wouldn't be going anywhere in its present condition. Current choices included a repair, which would take at least 1.5 hours, or a replacement aircraft. About five minutes later, he confirmed that the latter option was the one we were going with. Time to get off already! There was predictable, good-natured banter among some of the passengers : "My, this airport looks just like DFW!"
			A new - strike that, a 
			replacement
			 - aircraft was towed to Gate D22 from the hangar. As I commented to 
			my seatmate : "If it's going to happen, let it be at the home base 
			of one of the largest airlines in the world."  The revised 
			departure time of 1015 was further revised to 1050 and, with a sense 
			of déjà vu, boarding got underway at 1025. 
			The replacement 757 was very similar to its predecessor, but with 
			minor differences of detail, and looked a bit more tatty. (Quite an 
			accomplishment, I might be tempted to add, were I an uncharitable 
			soul.) Boarding was complete by 1047 and the doors were closed at 
			1049, but with baggage loading far from finished at this point, it 
			was 1139 before we eventually pushed back. We were further delayed 
			at the runway holding point to let three RJs and a Mad Dog go in 
			front of us, so that it was high noon when we eventually lifted into 
			the air from 35L.
 
			- aircraft was towed to Gate D22 from the hangar. As I commented to 
			my seatmate : "If it's going to happen, let it be at the home base 
			of one of the largest airlines in the world."  The revised 
			departure time of 1015 was further revised to 1050 and, with a sense 
			of déjà vu, boarding got underway at 1025. 
			The replacement 757 was very similar to its predecessor, but with 
			minor differences of detail, and looked a bit more tatty. (Quite an 
			accomplishment, I might be tempted to add, were I an uncharitable 
			soul.) Boarding was complete by 1047 and the doors were closed at 
			1049, but with baggage loading far from finished at this point, it 
			was 1139 before we eventually pushed back. We were further delayed 
			at the runway holding point to let three RJs and a Mad Dog go in 
			front of us, so that it was high noon when we eventually lifted into 
			the air from 35L.
			Hot towels were distributed as we 
			took up our initial routing towards NOLA (New Orleans, Louisiana ... 
			wakey-wakey
			 ) and across the 
			Gulf of Mexico to Southern Florida. As I adjusted my watch to Puerto 
			Rico time, I thought what an odd experience it would be eating 
			breakfast at 2:30 in the afternoon. (Hmmm, note to self for next 
			time : be careful what you wish for!) The meal choice was eggs 
			or cornflakes - and you know where this is going, don't you? The 
			eggs ran out at 5E/F, so 5A (that was me!), 5B and 6E/F had to be 
			content with cornflakes
 
			) and across the 
			Gulf of Mexico to Southern Florida. As I adjusted my watch to Puerto 
			Rico time, I thought what an odd experience it would be eating 
			breakfast at 2:30 in the afternoon. (Hmmm, note to self for next 
			time : be careful what you wish for!) The meal choice was eggs 
			or cornflakes - and you know where this is going, don't you? The 
			eggs ran out at 5E/F, so 5A (that was me!), 5B and 6E/F had to be 
			content with cornflakes
			 I also managed to get hold of a bagel and an American-style biscuit, 
			but the flight attendant commented : "The bad news is, I have no 
			cream cheese, butter or jam to put on them"! So the food offering on 
			a 4.5 hour business class flight was a bowl of cornflakes, some 
			fruit and two dry rolls - unbelievable!
  
			I also managed to get hold of a bagel and an American-style biscuit, 
			but the flight attendant commented : "The bad news is, I have no 
			cream cheese, butter or jam to put on them"! So the food offering on 
			a 4.5 hour business class flight was a bowl of cornflakes, some 
			fruit and two dry rolls - unbelievable!
			
 My seatmate decided that he was going to write in and ask how 
			many people ever actively choose the cornflakes - good question!
 
			My seatmate decided that he was going to write in and ask how 
			many people ever actively choose the cornflakes - good question!
			As I consoled myself with 
			Champagne (well, Californian sparkling wine) and water, my seatmate 
			asked one of the FAs about his connection at SJU. "We have no way of 
			finding out until our arrival." "How come?" "The pilots are out of 
			radio contact." Out of radio contact over the Gulf of Mexico? Are 
			you kidding me? He asked another FA. "I can't help you with that." 
			"Why not?" "Sir, there are 180 people on this plane." Ah - the real 
			reason
			


I don't know 
			if it was the Champagne, or the holiday mood, or whether I'm just 
			mellowing with old age
			 - but you know what? Despite all the little 
			red faces on this page, I didn't let any of it get to me. I just 
			enjoyed reading my book and looking out of the window. I even found 
			the beige leather seats comfortable, for the first time ever.
 
			- but you know what? Despite all the little 
			red faces on this page, I didn't let any of it get to me. I just 
			enjoyed reading my book and looking out of the window. I even found 
			the beige leather seats comfortable, for the first time ever. 
In due course, we were on the approach into San Juan, touching down at 1800 local time and parking on-stand some four minutes later.
And the overall verdict? Four points :-
Technical failures happen and there's no point getting upset about them. Far better to travel in a safe aircraft than a dodgy one.
Even as an admirer of the US, I have long since accepted that domestic air travel in the States is usually a shabby experience by world standards, even in the front of the plane.
The in-flight dining experience for a 4.5hr flight in a premium cabin was abysmal - shockingly poor, for example, compared to Band 4 Club Europe.
The responses to a premium passenger's reasonable enquiry about his connecting flight were unacceptable.

Date 
			: Fri 22 Feb 2008
			Aircraft : Boeing 757
			Scheduled dep : 0935
			Actual departure : 1139
			Scheduled arrival : 1600
			Actual arrival : 1804
			Cabin : Business Class
Seat : 5A
